StayReplied logo: a speech bubble with a reply-arrow R

Team inbox and AI replies, online

Never leave a customer message unanswered.

StayReplied brings your customer conversations into one inbox for your team: web chat on your website today, with WhatsApp, Instagram, Facebook and email coming soon. The AI answers only from the knowledge and prices you approve, and hands the chat to a person when one is needed.

14-day free trial, no card needed. Then choose a plan. Online, nothing to install.

  • Answers only from your approved knowledge
  • One click to take over from the AI
  • English and Arabic, right to left
The StayReplied team inbox: a list of conversations, an open conversation that the AI handed to a person, and the customer's details.
Real StayReplied screens from a demo workspace with synthetic data.

Every channel your customers use, in one place

  • WhatsApp

    Several numbers in one workspace

    Coming soon
  • Instagram

    Direct messages

    Coming soon
  • Facebook Messenger

    Page messages

    Coming soon
  • Email

    Your support mailbox

    Coming soon
  • Web chat

    A widget for your website

    Available now

Each channel is switched on after it has been tested. The channels page shows the status of each one today. See channel status

Everything your team needs to reply well

The same features on every plan. Bigger plans add capacity, not basics.

AI that sticks to what you approved

Answers and quotes come from your published knowledge and approved prices, and cite the exact version used. When two facts disagree, the AI stops and asks your team.

The Knowledge page: published FAQ articles with their version and status.

A person when it matters

The AI hands off when it is unsure, when money or a complaint is involved, or when the customer asks. Your teammate sees the question and what was tried.

A hand-off card: the customer asked for a person, with Assign to me.

Shared team inbox

Assign chats, leave internal notes and see who is replying, so two people never answer at once.

Many numbers, many brands

Several brands in one workspace, each conversation pinned to where the customer wrote. Connecting WhatsApp numbers is coming soon.

Tickets and response times

Turn a chat into a ticket with a priority, an owner and a due time.

Sales pipeline and quotes

Quotes are calculated from your price list. A payment screenshot is never counted as paid.

AI on your own key, costs you control

Today AI replies run on your own Anthropic key (private beta), billed by Anthropic; AI included with a plan is not available yet. Set daily and monthly budgets and the AI pauses at the limit.

Arabic and English

The app, the web chat and your replies work in both, right to left included.

Start in three steps

StayReplied runs in the browser on your computer and your phone. There is nothing to install.

  1. Create your workspace

    Sign up, invite your team and connect the channels you use.

  2. Teach it your business

    Publish your FAQs, policies and price list. You review every version before the AI can use it.

  3. Reply together

    The AI drafts or answers from what you published. Your team takes over any conversation in one click.

StayReplied on a phone: a conversation the AI handed to a person, with Assign to me and a reply box.

Made for businesses that live on chat

Restaurants and cafés

Menu, opening hours and delivery areas answered from your published menu. Bookings and complaints go to a person.

Clinics

Opening hours, location and consultation prices from your approved list. Anything medical goes straight to your staff.

Shops and online stores

Product and price questions answered from your price list. Payment proofs wait for a person to check them.

Service businesses

Salons, repairs, agencies and trainers: quotes from your price list and every lead in one pipeline.

Simple monthly plans

Every plan has every feature. Pick the capacity you need. Prices exclude 5% VAT. AI replies need your own Anthropic key for now (private beta); no plan includes AI yet.

Starter

AED 49 / month

For your first 3 monthly invoices · YEAREND30

Regular price after: AED 70 / month

Plus 5% VAT, shown before you pay

  • 2 seats including the owner
  • 2 connected channel accounts
  • 10,000 message records a month

Business

AED 294 / month

For your first 3 monthly invoices · YEAREND30

Regular price after: AED 420 / month

Plus 5% VAT, shown before you pay

  • 10 seats including the owner
  • 10 connected channel accounts
  • 100,000 message records a month

Compare plans in detail

Your customers' messages stay yours

We do not sell workspace data, use it for advertising or use it to train AI models.

Kept apart

Every workspace is isolated from every other, and automated tests check it.

Two-step sign-in

Authenticator-app sign-in, roles with explicit permissions and a full audit history.

Secrets stay on the server

Provider tokens and API keys are encrypted and never sent to the browser.

Delete any time, export in beta

Workspace data is stored in the EU (Milan). Delete it whenever you want; full workspace export is in private beta.

How we protect your data

Questions, answered

Do I need to install anything?

No. StayReplied is online: open app.stayreplied.com in the browser on your computer or phone and sign in.

Can I try StayReplied before paying?

Yes: a 14-day free trial, no card needed, one per business. It is small on purpose: 2 seats, 1 connected channel, 300 message records in total and at most 50 a day, 100 contacts and 1 knowledge base. Your own AI provider key works within those message limits. Subscribing ends the trial at once. If the trial ends without a subscription, the workspace becomes read-only: you can still sign in, read and export your data and subscribe; the data is deleted 30 days after the trial ends.

Will the AI make things up?

It answers only from the knowledge and prices you published, and shows which version it used. When it is unsure it hands the chat to your team. AI can still be wrong, so you decide where it may answer on its own and where it only drafts.

Which channels can I connect?

Today: web chat on your website, plus test conversations to try everything safely. WhatsApp is coming soon: we are finishing Meta's approval so you can connect your own number in a few clicks. Instagram, Facebook Messenger and email follow. The channels page shows where each stands.

How does the YEAREND30 offer work?

Enter code YEAREND30 when you subscribe and your first 3 monthly subscription invoices are 30% off, then the regular price applies. Redeem by 31 December 2026, 23:59 (Dubai time). It covers the plan only, not AI usage or provider fees.

What happens if I cancel?

Your workspace becomes read-only: you can still sign in, read and export your data for at least 30 days. Nothing is deleted without notice.

How do I get help?

Message us on WhatsApp at +1 650 442 5630 or write to support@stayreplied.com.

Stop losing customers to slow replies.

Create your workspace today: 14-day free trial, no card needed.